Returns and refunds

At our JSV online store, we always try and meet our customer needs in solving any dispute. Our products come with a 14-days return period starting from the day of receipt, in such cases as:

  •          Item quality does not match the description;
  •          You were delivered a wrong order;
  •          Clothing looks different from the image at the store.  

Sorry, we do not accept:

  •          Sale-category items;
  •          Underwear;
  •          Clothes that directly contact with open body parts or hair (socks, scarves, etc.)

         For exchange or refund, please contact us your favorite way:


Tel. +37062285448

Please note: The cost of delivery is paid by the buyer.

Once we receive your returned purchase, we will refund it within 3-5 days by wire transfer, not including the cost of delivery and return shipping.


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